Frequently Asked Questions

Everything you need to know about StreamSchedule - the ultimate way to never miss your favorite Twitch streams.

Getting Started

What is StreamSchedule?

StreamSchedule is a unified calendar app that helps you never miss your favorite Twitch streams. Connect your Twitch account to automatically sync all your followed creators' schedules, get smart notifications, and export to your calendar.

How do I get started?

Simply sign in with your Twitch account, and we'll automatically import all your followed creators and their schedules. You can also search for new creators to follow and add them to your calendar.

Is StreamSchedule free to use?

Yes! StreamSchedule offers a free plan that lets you track up to 5 creators with basic notifications. Premium plans start at €2.99/month for unlimited creators and advanced features.

Features

Which platforms are supported?

Currently, we support Twitch with full integration. YouTube and Kick support are planned for future updates. You can still manually add creators from other platforms.

How do notifications work?

You can enable email notifications 15 minutes before streams start, and get live notifications when creators go online. Premium users get push notifications and Discord webhook support.

Can I export my schedule to other calendar apps?

Yes! StreamSchedule provides a private iCal feed that you can import into Google Calendar, Apple Calendar, Outlook, or any other calendar app that supports iCal feeds.

What is the reliability score?

The reliability score shows how consistent a creator is with their scheduled streams. It tracks on-time performance, average delays, and missed streams to help you know what to expect.

Account & Billing

How do I cancel my Premium subscription?

You can manage your subscription anytime in your account settings. Cancellations take effect at the end of your current billing period, and you'll retain Premium features until then.

Can I change my plan?

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated accordingly.

Is my data secure?

Absolutely. We use industry-standard encryption and never share your personal data. Your Twitch connection is read-only, and you can revoke access anytime.

Technical

How often are schedules updated?

Schedules are updated in real-time as creators change their plans. We also sync with Twitch's API to get the most current information about live streams.

Can I use StreamSchedule on mobile?

Yes! StreamSchedule is fully responsive and works great on mobile devices. We also support PWA (Progressive Web App) features for a native app-like experience.

What if a creator doesn't have a schedule?

If a creator doesn't have scheduled streams, you'll still get notifications when they go live. You can also manually add recurring schedules for creators who stream regularly.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help!